Privacy policy
Last updated: February 3, 2026
UNSHAKEABLE Wear (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). UNSHAKEABLE Wear is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that is anonymized or de-identified so that it cannot reasonably be used to identify you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
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Contact details, including your name, billing address, shipping address, phone number, and email address
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Financial information, including payment card information, transaction details, and payment confirmations (processed securely by third-party payment processors)
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Account information, including your username, password, preferences, and settings
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Transaction information, including items viewed, added to cart, purchased, returned, exchanged, or canceled
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Communications, including information you provide when contacting customer support or otherwise communicating with us
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Device information, including your IP address, browser type, device identifiers, and network information
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Usage information, including how and when you interact with or navigate the Services
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, when you visit or use the Services, place an order, create an account, or contact us
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Automatically, through your use of the Services, including via cookies and similar technologies
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From service providers, when they collect or process information on our behalf
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From partners or other third parties, as permitted by law
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
To operate and provide the Services, process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns or exchanges, enable reviews, remember preferences, and improve and personalize your shopping experience.
Marketing and Advertising
To send marketing and promotional communications and to display advertisements on our Services or third-party platforms based on your interactions with the Services. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To authenticate accounts, process secure payments, detect and prevent fraudulent or malicious activity, and protect the security of the Services.
Communicating with You
To provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Compliance
To comply with applicable laws and regulations, respond to lawful requests, enforce our policies, and protect our legal rights and the rights of others.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
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To Shopify and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, analytics, customer support, and cloud storage
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To marketing and advertising partners to provide advertising services and show relevant advertisements, in accordance with applicable law
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When you direct or consent to the disclosure of information, such as for shipping or social media integrations
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To affiliates within our corporate group
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In connection with a business transaction, such as a merger, sale, or bankruptcy
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To comply with legal obligations, enforce our policies, or protect our rights and the rights of others
Relationship With Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your use of the Services in order to provide and improve the platform. Information you submit to the Services may be shared with Shopify and its service providers, which may be located in countries other than where you reside.
Shopify may process personal information to provide enhanced services and features. In such cases, Shopify is responsible for handling requests related to personal information it processes in this capacity. To learn more, please review Shopify’s privacy practices at https://privacy.shopify.com.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Security and Retention of Information
We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
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The right to access personal information we hold about you
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The right to delete personal information
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The right to correct inaccurate information
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The right to data portability
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The right to opt out of certain uses, including targeted advertising
You may exercise these rights by contacting us at the email address listed below. We may need to verify your identity before fulfilling your request, as permitted by law.
If you are located in the United Kingdom or European Economic Area, you may also have the right to object to or restrict certain processing activities and to withdraw consent where processing is based on consent.
We will not discriminate against you for exercising any of these rights.
International Transfers
Your personal information may be transferred to, stored, and processed in countries outside your country of residence. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.
Contact
If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us at:
For purposes of applicable data protection laws, UNSHAKEABLE Wear is the data controller of your personal information.